C-Zentrix is recognized in the 2024 Spark Matrix for Contact Center as a Service (CCaaS).
C-Zentrix was recognized in the Spark Matrix for Contact Center as a Service, 2023 for its innovative solutions.
C-Zentrix was recognized in the Spark Matrix for Contact Center as a Service (CCaaS) in 2022.
Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multichannel support. Gartner examines the Contact center infrastructure vendors and the innovations driving the market and compares vendors based on completeness of vision and ability to execute. C-Zentrix is proud to be mentioned in the 2017 Magic Quadrant.
Gartner defines contact center infrastructure (CCI) as the products (equipment, software, and services) needed to operate call centers for telephony support and contact centers for multichannel support. Gartner examines the Contact center infrastructure vendors and the innovations driving the market and compares vendors based on completeness of vision and ability to execute. C-Zentrix is proud to be mentioned in the 2016 Magic Quadrant.
C-Zentrix Trouble Ticketing CRM has been rated amongst the coolest software products of 2012 by India’s leading IT channel Magazine. The Trouble Ticketing CRM is widely used by small and large enterprises for their customer service/customer support teams.
Towards Vision Technologies (parent company of C-Zentrix) recognised as The EMERGE 50 Growth for its exceptional growth in terms of net revenue, total customer base, and expansion in new markets. This has been a nationwide selection and C-Zentrix is recognised in the Growth phase.
C-Zentrix has been recognised among the ET Edge Best Tech Brands 2026 for its commitment to technological innovation and excellence. This recognition highlights the company's continued efforts to develop intelligent, AI-powered customer experience solutions and contribute to the evolving technology landscape.
C-Zentrix was recognised in the Best AI in Contact Center Company category at the 15th DCX Confex & Awards 2026. This recognition highlights the company's commitment to developing AI-powered contact center solutions that enable smarter customer interactions, improve operational efficiency, and deliver meaningful customer experiences.