There are multiple sources of lead generation and capturing every lead manually is a tedious affair. With CZ LMS (Lead Management System), integrate all your sources on one platform and capture leads in real time. Another aspect of CZ LMS is the advance metrics with which you can easily identify the lead flow and campaign success.
Some leads have decided to buy your product, some need cajoling. CZ LMS helps you nurture your leads based on their position in the purchase cycle. Leads that are ageing can be assigned to and nurtured by marketing team while hot and warm leads can be assigned to the inside sales representatives.
After attracting leads it is equally important to pass them on to the right people. CZ LMS auto assigns the leads based on any logic that the admin decides. Eg. pass the leads to team Timbuktu if the location is Timbuktu or pass the leads to Mr X if the lead is interested in product X. The assignment can be done manually.
There are multiple sources of lead generation and capturing every lead manually is a tedious affair. With CZ LMS (Lead Management System), integrate all your sources on one platform and capture leads in real time. Another aspect of CZ LMS is the advance metrics with which you can easily identify the lead flow and campaign success.
Some leads have decided to buy your product, some need cajoling. CZ LMS helps you nurture your leads based on their position in the purchase cycle. Leads that are ageing can be assigned to and nurtured by marketing team while hot and warm leads can be assigned to the inside sales representatives.
After attracting leads it is equally important to pass them on to the right people. CZ LMS auto assigns the leads based on any logic that the admin decides. Eg. pass the leads to team Timbuktu if the location is Timbuktu or pass the leads to Mr X if the lead is interested in product X. The assignment can be done manually.
There are multiple sources of lead generation and capturing every lead manually is a tedious affair. With CZ LMS (Lead Management System), integrate all your sources on one platform and capture leads in real time. Another aspect of CZ LMS is the advance metrics with which you can easily identify the lead flow and campaign success.
Some leads have decided to buy your product, some need cajoling. CZ LMS helps you nurture your leads based on their position in the purchase cycle. Leads that are ageing can be assigned to and nurtured by marketing team while hot and warm leads can be assigned to the inside sales representatives.
After attracting leads it is equally important to pass them on to the right people. CZ LMS auto assigns the leads based on any logic that the admin decides. Eg. pass the leads to team Timbuktu if the location is Timbuktu or pass the leads to Mr X if the lead is interested in product X. The assignment can be done manually.
The solution can be hosted over cloud or installed on premise. This ensures flexibility and convenience for the business.
Allocate leads automatically as per the organizations’ needs based on the rules created by the administrator. Automatic allocation creates trigger and assign leads to teams for quick follow-up.
Remote Work Force can use the Mobile/Tablet app to receive leads via Email, SMS, web or call and update back the status of the same via Email, SMS or call. Field team can use the app, collect leads, and make it accessible to the central team for follow up.
Integrate Email, SMS, Chat and Social Media plugins into the lead management system. Easily plug in different communication channels available from C-Zentrix so that CZ LMS can be powered with suitable notifications for the team.
Create various user levels with independent logins for different users with different roles. The administrator can define the modules which are active for the enterprise and who can access these modules. The complete modular structure of the application makes it easy to maintain and manage for the administrator.
Automatically escalate pending leads in the user bucket to the higher levels after the cut-off date or time set by the administrator has elapsed.
Extensive reports are available for monitoring the lead status, agent scoreboard, lead score, conversion rate and many more. Various analytics can be generated out of the reports to get an operation dashboard.
Integrate C-Zentrix telephony to CZ LMS so that the power of telephony is over the LMS. Single UI to manage the leads and get connected with them.
A lead management system is software that captures, organizes, and tracks leads from multiple channels so sales teams can follow up efficiently and close more deals. CZ LMS centralizes all leads and lets you nurture them based on their stage in the purchase cycle, from initial inquiry to final conversion.
CZ LMS automatically assigns hot and warm leads to inside sales teams while ageing or cold leads go to marketing for nurturing, ensuring every lead gets the right follow‑up. Timely notifications, task tracking, and full interaction history help reps respond faster and personalize conversations, which increases win rates.
Key features include multi‑source lead capture, lead distribution, stage‑wise tracking, reminders, and performance dashboards for sales and marketing teams. The system integrates with C‑Zentrix contact center, dialers, and omnichannel tools so calls, emails, and digital interactions are logged against each lead automatically.
CZ LMS is ideal for B2B and B2C organizations that handle high lead volumes and need a structured way to nurture, qualify, and close opportunities across marketing and sales. It is especially useful for distributed or inside‑sales teams that rely on consistent follow‑ups and clear visibility into lead status