Enjoy Greater Flexibility
CZ Chat provides text, audio and video chat. Its integration with social media chats and Whatsapp adds the icing on the cake. Also get the flexibility of when to show the chat window, what to show on it and customise messages as per your customer journey. By integrating CZ Omni, agents can not only handle chats but also provide personalisation as they know the past interactions and the context. Also let your customers chat from mobile applications on the go.