One Click Action
With CZ Callback, give your audience an opportunity to jump the ladder and reach you directly. Reduce touch points to just a click and make your customer experience more efficient.
Give convenience to your consumers
Give your users the convenience to schedule a call back when they want it. CZ Callback powers your website, landing pages and mobile apps to collect users preferences and enhance it with a voice option.
Activate all Dialing Options
Integration with CZ Dialer attaches Progressive, Predictive and Preview dialing modes to CZ Callback so you can optimize your agent’s time better.
The CZ Callback gives detailed reports of the customer interactions as all the calls are automatically recorded. You can monitor calls for training purposes as well as for lead management.