C-Zentrix is the flagship brand of Towards Vision Technologies Private Limited (TVT). TVT is amongst the leading software product companies of the world providing best-in-class contact centre software and enterprise level software for superior customer experience.
Towards Vision Technologies (TVT) since its inception has been aided by a mix of brains who are visionary, dynamic, innovative and focused in their approach. TVT team has ensured a stable and steady creation of C-Zentrix product line with enhancements and new additions continuously. TVT teams' relentless pursuit for innovative products based on the real business needs of the customer with world class designs and implementation is the hallmark of the organization.
Meet TVT's global leadership team
Leads and manages the customer interest and helps C-Zentrix steer through uncharted territories and geographies has been his prime focus . He also contributes to the future product development by understanding the business needs in the market and helping the technology team conceptualize an innovative product around the customer's need. He has been handling marketing and sales function for the company for the last 6 years. He has an overall experience of 12 years in the software product industry. He did his BE in Electronics from Nagpur University and MBA in International Business from IIFT (Indian Institute of Foreign Trade).
Bhishm relentlessly pursues deliverables compliant to the client requirements and customers rely on his skills of technical management. Customers applaud his ability to understand their exact needs and convert them into their desired business application. He has been handling varied assignments in the last 12 years and has spent most of his time in Software Development and Quality Assurance. He is in charge of all the CRM application development, customization and customer success team at C-Zentrix. He has done his Masters from BITS-Pilani.
With over 18 years of experience in Telecom, Networking, Linux kernels and the like behind him, Abhijit has been the guiding beacon to C-Zentrix's product development and always has a new idea up his sleeves. His persistent dedication towards product development has been the key to the success of C-Zentrix as a producer of world-class products. Many more are lined up to come in the coming months and years. He did his Masters in mathematics from IIT Kanpur and M.E (computer sciences) from BITS-Pilani.
With over two decades of experience in R&D, Marketing, Business Development and Senior Management in large MNCs. He has worked in the past with Schneider Electric, Infosys and Tata Steel as well as successfully ran his own Edtech startup. His ability to understand the customer needs and converting them to business outcomes has been the cornerstone of his business success. He is steering the global marketing, new product visioning and overseas sales in C-Zentrix.
He did his MBA (PGPMAX) from Indian School of Business and BE in Electrical Engineering from BIT Sindri. He is passionate about technology and an evangelist of customer experience.
HONORABLE MENTION IN GARTNER'S MAGIC QUADRANT FOR CCI 2017
Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multichannel support. Gartner examines the Contact center infrastructure vendors and the innovations driving the market and compares vendors based on completeness of vision and ability to execute. C-Zentrix is proud to be mentioned in the 2017 Magic Quadrant.
VAR INDIA- ONE OF THE COOLEST SOFTWARE PRODUCTS OF 2012
C-Zentrix Trouble Ticketing CRM has been rated amongst the coolest software products of 2012 by India’s leading IT channel Magazine. The Trouble Ticketing CRM is widely used by small and large enterprises for their customer service/customer support teams. More informations on https://www.varindia.com/jan2013_indusrtywatch.htm
NASSCOM EMERGE 50
Towards Vision Technologies (parent company of C-Zentrix) recognised as The EMERGE 50 Growth for its exceptional growth in terms of net revenue, total customer base, and expansion in new markets. This has been a nationwide selection and C-Zentrix is recognised in the Growth phase. More informations on https://www.slideshare.net/nasscom-emerge/nasscom-emerge-50-winners-2011
HONORABLE MENTION IN GARTNER'S MAGIC QUADRANT FOR CCI 2016
Gartner defines contact center infrastructure (CCI) as the products (equipment, software, and services) needed to operate call centers for telephony support and contact centers for multichannel support. Gartner examines the Contact center infrastructure vendors and the innovations driving the market and compares vendors based on completeness of vision and ability to execute. C-Zentrix is proud to be mentioned in the 2016 Magic Quadrant.
C-Zentrix enhances customer experience in business.
13th March 2018
C-Zentrix participates in IQPC Customer Connect Week in Dubai
October 31, 2017
C-Zentrix launches its Customer Engagement Solutions, TrixChat and Zenbot
May 25, 2017
C-Zentrix eyes Rs 100-cr revenue in 3 years
August 14, 2016
Webinar on Google Business Messages
Feb 18,2021 - Feb 18,2021
03:00 PM - 03:45 PM
A webinar on Google Business Messages and how it can change our approach to customer conversations with Live Agent or Chatbot integrations.
Webinar - Video Contact Center
Oct 15,2020 - Oct 15,2020
03:00 PM - 04:00 PM
We share insights of video based customer service and various other applications
Ecomm virtual summit 2020 - Economic Times event
Sep 10,2020 - Sep 10,2020
10:30 AM - 04:30 PM
Ecomm summit is where various business leaders meet and discuss on the various aspects of Ecommerce and rapid inclusion of technology