Not just any Click-to-Dial solution, with CZ Bar agents get the complete call center functionalities like call, transfer, conference, redial, mute, put on hold, schedule call back, call disposition and call remarks.
CZ Bar integrates seamlessly with any third party CRM to give it the boost of telephony. Allow your agents to swiftly connect with customers and fill the information in the CRM. Along with the CTI screen pop up displaying the caller’s information, the specific page of the CRM gets loaded. This provides higher efficiency for the agents. The click to call feature allows users to initiate the call from the CRM.
Get CZ Bar and your CRM on the same window so your agents don’t need to toggle between screens. CZ Bar can be setup as a side panel/widget over the CRM. Computer Telephony Integration software also provides the call log and recording within the CRM records after the call is over. This CTI solution uses webRTC for browser based calling, so there is no need for a softphone to be installed.
Choose flexibility with CZ Bar. Get easy deployability, whether you want it on cloud or on premise, for a team of two or for a team of hundreds. CZ Bar can quickly scale to cover all your needs.
Not just any Click-to-Dial solution, with CZ Bar agents get the complete call center functionalities like call, transfer, conference, redial, mute, put on hold, schedule call back, call disposition and call remarks.
CZ Bar integrates seamlessly with any third party CRM to give it the boost of telephony. Allow your agents to swiftly connect with customers and fill the information in the CRM. Along with the CTI screen pop up displaying the caller’s information, the specific page of the CRM gets loaded. This provides higher efficiency for the agents. The click to call feature allows users to initiate the call from the CRM.
Get CZ Bar and your CRM on the same window so your agents don’t need to toggle between screens. CZ Bar can be setup as a side panel/widget over the CRM. Computer Telephony Integration software also provides the call log and recording within the CRM records after the call is over. This CTI solution uses webRTC for browser based calling, so there is no need for a softphone to be installed.
Choose flexibility with CZ Bar. Get easy deployability, whether you want it on cloud or on premise, for a team of two or for a team of hundreds. CZ Bar can quickly scale to cover all your needs.
Not just any Click-to-Dial solution, with CZ Bar agents get the complete call center functionalities like call, transfer, conference, redial, mute, put on hold, schedule call back, call disposition and call remarks.
CZ Bar integrates seamlessly with any third party CRM to give it the boost of telephony. Allow your agents to swiftly connect with customers and fill the information in the CRM. Along with the CTI screen pop up displaying the caller’s information, the specific page of the CRM gets loaded. This provides higher efficiency for the agents. The click to call feature allows users to initiate the call from the CRM.
Get CZ Bar and your CRM on the same window so your agents don’t need to toggle between screens. CZ Bar can be setup as a side panel/widget over the CRM. Computer Telephony Integration software also provides the call log and recording within the CRM records after the call is over. This CTI solution uses webRTC for browser based calling, so there is no need for a softphone to be installed.
Choose flexibility with CZ Bar. Get easy deployability, whether you want it on cloud or on premise, for a team of two or for a team of hundreds. CZ Bar can quickly scale to cover all your needs.
Get CZ Bar on a single screen so your agents do not need to shift between multiple interfaces. CZ Bar snuggly fits on the agent screen and all call center software functionality is accessible to them through CZ Bar CTI.
CZ Bar is integrated with the leading CRMs like Salesforce, Microsoft Dynamics, Freshdesk, Zoho, Zendesk, LeadSquared, Talisma, Impel, CRM Next, SAP CRM, Oracle, Sugar CRM, etc. This Computer Telephony Integration (CTI) is available in some of the CRM marketplaces as well. It can be easily integrated with in-house/proprietary CRMs as well.
CTI provides call center software functionalities like calling, conferencing, redial, put on hold, schedule call back, multi level dispositions and call remarks.
CZ Bar is super flexible, it can scale to cover all your requirements as and when they come. It can be installed over the cloud and on premise as well.
CZ bar (CTI) ensures the call is accessed by assigned agents only. It neatly tugs agent verification through OTP or call verification. This also ensures the agent is ready for the call.