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Use Case
Enhancing CSAT for E-commerce business
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Industry
Clothing D2C
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Region
India, APAC
Use Case
Enhancing CSAT for E-commerce business
Industry
Clothing D2C
Region
India, APAC
Challenges
Needed a solution for seamless browsing assistance.
Required a system to address diverse queries in real-time.
Solutions
CZ CCaaS
Executive Summary
Bewakoof.com is an Indian online fashion and lifestyle brand offering trendy clothing, accessories, and merchandise. Founded in 2012, it targets young consumers with its quirky designs and affordable pricing. Known for its casual wear and graphic tees, Bewakoof.com has gained popularity for its vibrant style and online presence in the Indian market.