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Bewakoof.com's Success with C-Zentrix CCaaS Integration

Bewakoof-Ecommerce
  • Use Case

    Enhancing CSAT for E-commerce business

  • Industry

    Clothing D2C

  • Region

    India, APAC

Bewakoof.com

Challenges

  • Needed a solution for seamless browsing assistance.

  • Required a system to address diverse queries in real-time.

Solutions

  • CZ CCaaS

  • CZ dialer

Executive Summary

Bewakoof.com is an Indian online fashion and lifestyle brand offering trendy clothing, accessories, and merchandise. Founded in 2012, it targets young consumers with its quirky designs and affordable pricing. Known for its casual wear and graphic tees, Bewakoof.com has gained popularity for its vibrant style and online presence in the Indian market.

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