| Canned Responses | | |
| Chatbot | | |
| Chat Conferencing | | |
| Chat History | | |
| Chat Monitoring | | |
| Chat Transfer | | |
| Co Browser | | |
| CSAT Survey | | |
| File Transfer | | |
| Inbound Chat Notifications | | |
| Mobile SDK (Android And IOS) | | |
| Multilingual | | |
| Productivity Reports | | |
| Queue Management | | |
| Screen Share | | |
| Social Media Integration (Facebook And Twitter) | | |
| Support Ticket Creation | | |
| Timezone | | |
| Video Chat | | |
| WhatsApp Integration | | |
| Blended Telephony License | | |
| Call Conference | | |
| Call Transfer | | |
| Campaign Management (ACD) | | |
| Click2call | | |
| CSAT Survey | | |
| CTI For CRM | | |
| GSM Outbound Calling | | |
| Inbound Call | | |
| Initial Call Credit | 500 Minutes | 1000 Minutes |
| IVR | | |
| Outbound Call | | |
| Power Dialers (Preview And Progressive) | | |
| Predictive Dialer | | |
| Productivity Reports | | |
| Queue Management | | |
| Queue Message | | |
| Screen Recorder | | |
| Single User | | |
| Skill Based Routing | | |
| Sticky Agent | | |
| Visual IVR | | |
| Voice Logger | | |