Bengaluru | July 5, 2022
C-Zentrix, India’s favorite business-to-business omnichannel contact center solution platform secured Unified License for Virtual Network Operator (UL VNO Access Service) for Noida and Bangalore circle from the Department of Telecommunications (DoT).Bengaluru | July 5th, 2022: C-Zentrix, India’s favorite business to business omnichannel contact center solution platform secured Unified License for Virtual Network Operator (UL VNO Access Service) for Noida and Bangalore circle from the Department of Telecommunications (DoT). With this license, C-Zentrix, in partnership with various telecom operators, will deliver the most reliable and affordable, internet calling solution for Indian businesses.
Saket Setu, CEO of C-Zentrix said, 'We provide our customers the ability to work on any channels and from anywhere. Our CCaaS solution along with UL VNO license will provide 100% compliant calls and all the digital channels to deliver the best customer experience'
As a part of the market expansion strategy in the domestic market, the company’s objective is to increase its customer base while contributing the best internet calling solutions. With this license, C-Zentrix will now act as a virtual telecom operator and help businesses to enable their agents to work from anywhere and connect to their customers over the internet.
'C-Zentrix has always been complaint be it with DNC calling or secured access',said Arijit Chatterji, CBO of C-Zentrix. With UL VNO license, we not only adhere to the compliance but bring enormous flexibility for business to use our cloud contact center for remote agents.
About C-Zentrix
C-Zentrix is one of the favorite omnichannel contact center solution providers with more than 1500 clients worldwide and is a virtual telecom operator. Apart from providing crystal clear call quality and being designed for the remote workforce, the unique selling proposition of C-Zentrix is the ability to provide the most comprehensive and full suite Omnichannel solution alongwith Helpdesk CRM software. Today, businesses like Netmeds, OYO, Care Insurance, Thomas cook, Practo, Lenskart manage their customer support with the help of C-Zentrix’s contact center platform.