With CZ Callblast, you can dial hundreds and thousands of numbers simultaneously. So be it a small group of customers or a large database, you can customise messages for each group and send it to all, at once.
Use Call Blast For Different Purpose - for surveys and polls, insurance renewals, collection reminders, flight/train reschedule, disaster management and many more applications. The list for calling can be uploaded in excel format directly to the CZ Callblast system or can be pushed in real time from third party applications. Apart from automated voice broadcast, CZ Callblast can guide user through the IVR, collect their response or even connect to customer service representatives.
Using standard HTTP based APIs, databases can be pushed to CZ Callblast directly from third party applications like CRMs, BI tools, and Websites. This ensures easy outreach to the lead list or existing customer list.
Automated Calling system should be compliant to DNC or Telemarketing laws. It is highly recommended to adhere to the local telecom guidelines. However, its 24/7 availability is very useful for reminders and alerts.
With CZ Callblast, you can dial hundreds and thousands of numbers simultaneously. So be it a small group of customers or a large database, you can customise messages for each group and send it to all, at once.
Use Call Blast For Different Purpose - for surveys and polls, insurance renewals, collection reminders, flight/train reschedule, disaster management and many more applications. The list for calling can be uploaded in excel format directly to the CZ Callblast system or can be pushed in real time from third party applications. Apart from automated voice broadcast, CZ Callblast can guide user through the IVR, collect their response or even connect to customer service representatives.
Using standard HTTP based APIs, databases can be pushed to CZ Callblast directly from third party applications like CRMs, BI tools, and Websites. This ensures easy outreach to the lead list or existing customer list.
Automated Calling system should be compliant to DNC or Telemarketing laws. It is highly recommended to adhere to the local telecom guidelines. However, its 24/7 availability is very useful for reminders and alerts.
With CZ Callblast, you can dial hundreds and thousands of numbers simultaneously. So be it a small group of customers or a large database, you can customise messages for each group and send it to all, at once.
Use Call Blast For Different Purpose - for surveys and polls, insurance renewals, collection reminders, flight/train reschedule, disaster management and many more applications. The list for calling can be uploaded in excel format directly to the CZ Callblast system or can be pushed in real time from third party applications. Apart from automated voice broadcast, CZ Callblast can guide user through the IVR, collect their response or even connect to customer service representatives.
Using standard HTTP based APIs, databases can be pushed to CZ Callblast directly from third party applications like CRMs, BI tools, and Websites. This ensures easy outreach to the lead list or existing customer list.
Automated Calling system should be compliant to DNC or Telemarketing laws. It is highly recommended to adhere to the local telecom guidelines. However, its 24/7 availability is very useful for reminders and alerts.
Broadcast recorded messages automatically across to numerous people in quick time. It can be used effectively to reach people in cases of disaster management, social awareness, emergency holiday announcements, etc.
CZ Call blast software is an effective survey tool which can be used to take feedback from customers without any human intervention. As soon as the call is answered by the customer, he is taken through an IVR flow asked various questions and the answer can be punched in as a DTMF input option from his mobile or land line. A detailed survey report is available for the administrator.
Text To Speech functionality helps the system to pick relevant information (example: account balance, date and time, status of complaints, queries, etc.) from a third party database and announce it to the customer using text to speech engine. Call blast software can provide dynamic updates to the customer about his account status, payment status, etc. on a daily basis.
With automatic voice broadcast, repetitive messages can be sent through CZ Callblast and significant cost is reduced by outbound call agents. Also in a very short time all the intended users can be reached. The calls that get abandoned can be retried by CZ Callblast or passed down to the agents as per the disposition.
The call blast software provides useful reports. The daily reports help you to know when is the best day and time to call. Get daily breakdown of the calls made, transfers and outcome for your voice broadcasting campaigns.
CZ Callblast can broadcast people your message and let them press 1 or any number between 0 to 9, to transfer calls to an agent or ask the person to leave a message. Review the audio recordings, agent interactions and analyze the daily conversion rate for your press-1 campaign, with the daily reports.
CZ Callblast can be scheduled for the people who have provided permission to be contacted. With numbers registered with DNC, the calls will not be dialled out, which avoids TRAI and other government's violation.
Now, make the interaction more natural. With the power of speech recognition, CZ Callblast can naturally interact with callers and take the inputs from their voice. No need for the DTMF input, “to say yes - Press 1”.