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Lenskart Achieved A Greater Success Rate On Their Cash On Delivery Order With C-Zentrix

lenskart-ecommerce

  • Use Case

    Cash On Delivery Service For E-Commerce

  • Industry

    Ecommerce, Internet

  • Region

    India, APAC

Lenskart

Challenges

  • Lead Management And CRM Were Not Under One Solution
  • Lenskart Wanted To Improve COD Order Delivery

Solutions

  • CZ SME Solution
  • CZ Robo call

Executive Summary

Lenskart is India's fastest growing eyewear business today. With a rapidly growing business reaching out to over 1,00,000 customers a month via a unique combination of a strong online business as www.lenskart.com, uniquely designed physical stores, as well as a first of its kind 'home eye check up' service, Lenskart is revolutionizing the eyewear industry in India.

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