Pidilite Industries Limited captures, track and nurtures its leads with CZ SME

Download the Case Study Here!
  * Name is required.
  * Country is required.
  *  Valid phone number.
  * Company is required.

Pidilite Industries

Pidilite Industries Limited is the market leader in adhesives and sealants, construction chemicals, hobby colors and polymer emulsions in India. It is the largest adhesive manufacturer in India. It also has a worldwide presence in adhesives, art materials and industrial chemicals. Pidilite is growing its international presence through acquisitions and setting up manufacturing facilities and sales offices in important regions around the world like Singapore, Dubai, Brazil and Middle Eastern regions.

Use Case

Customer Engagement Process Automation




India, APAC


  • Manual handling of customer queries and complaints
  • Manual handling of new lead flow
  • Very lengthy customer support process
  • Loss of information
  • Loss of business


  • CZ SME Suite
  • CZ LMS
  • CZ Helpdesk

Download the case study to get a glimpse into our solution.