Preloader

Nestaway Now Have A 360-Degree View Of Their Entire Call Center Operations With CZ SME Suite

nestaway-consumer-service

  • Use Case

    Call Drop Issues In Contact Center

  • Industry

    Consumer-Service

  • Region

    India, APAC

Nestaway

Challenges

  • Severe call drop
  • Call disconnection issues
  • Issue with the handling of the business load
  • Need integration support with their Cloud CRM

Solutions

  • CZ SME Suite
  • CZ IVR
  • Integration option with multiple cloud based or in-house CRM
  • Single Sign-On (SSO)

Executive Summary

Nestaway, was established in Bengaluru by Amarendra Sahu, Deepak Dhar, Jitendra Jagadev and Smruti Parida in January 2015. All four founders had experienced a common problem – finding a home in the big city. Nestaway make finding homes accessible and simple. It offers affordable housing and caters to individual need while removing middle-men or brokers from the home rental experience.

Want to read this later?
Keep it handy-download your copy!

Case Study Icon

Modernize your contact center and stay ahead of the competition

Register for a Free demo