Preloader

CZ SME Suite Helped Netmeds To Increase Call Containment By 37%

Download the Case Study Here!
  * Name is required.
  * Country is required.
  *  Valid phone number.
  * Company is required.
Bewakoof Casestudy

Netmeds

Netmeds.com is an online pharmacy by Dadha & Company, one of India’s most trusted pharmacies, with over 100 years’ experience in dispensing quality medicines. Through Netmeds people can buy and send medicines from any corner of the country - with just a few clicks. Netmeds.com continues a legacy of 100 years of success in the pharmaceutical industry.

Use Case

Reduction in Call waiting time

Industry

Health, Wellness & Fitness

Region

India, APAC

Challenges

  • Long Call And E-Mail Queues
  • Agent’s Performance
  • Struggling With Instant Response To Calls

Solutions

  • CZ SME Solution
  • Screen Recorder
  • Voice Recorder

Download the case study to get a glimpse into our solution.