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OYO Provides Superior Self Service With CZ Enterprise Suite

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Oravel Stays Private Limited (OYO)

Oravel Stays Private Limited, trading as OYO, is India's largest hospitality company, consisting mainly of budget hotels. It was founded in 2013 by Ritesh Agarwal and has since grown to over 12,000 hotels in 337 cities in India, Malaysia, UAE, Nepal, China and Indonesia.

Use Case

Call Segregation

Industry

Internet

Region

India, APAC

Challenges

  • Need A Centralised Solution To Support Sales, Service And Escalation

Solutions

  • CZ IVR
  • CZ ACD
  • CZ SME Solution

Download the case study to get a glimpse into our solution.