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OYO Provides Superior Self Service With CZ Enterprise Suite

oyo-internet

  • Use Case

    Call Segregation

  • Industry

    Internet

  • Region

    India, APAC

Oravel Stays Private Limited (OYO)

Challenges

  • Need A Centralised Solution To Support Sales, Service And Escalation

Solutions

  • CZ IVR
  • CZ ACD
  • CZ SME Solution

Executive Summary

Oravel Stays Private Limited, trading as OYO, is India's largest hospitality company, consisting mainly of budget hotels. It was founded in 2013 by Ritesh Agarwal and has since grown to over 12,000 hotels in 337 cities in India, Malaysia, UAE, Nepal, China and Indonesia.

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