Practo Improved Their Uptime By Moving To CZ Enterprise Suite

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Practo connects people with everything they need to take good care of themselves and their family - assessing health issues, finding the right doctor, booking diagnostic tests, obtaining medicines, storing health records or learning new ways to live healthier. Healthcare providers can also harness the power of Practo as the definitive platform that helps them build their presence, grow establishments and engage patients more deeply than ever.

Use Case

Friction-Less Customer Experience


Health, Wellness & Fitness


India, APAC


  • Call Dropping Issues
  • Unstable Call Connectivity Issues


  • Call center solution
  • IVR
  • C-SAT Survey Module
  • CZ Enterprise Suite
  • Integration with 3rd party CRM

Download the case study to get a glimpse into our solution.