Practo Improved Their Uptime By Moving To CZ Enterprise Suite
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Practo
Practo connects people with everything they need to take good care of themselves and their family - assessing health issues, finding the right doctor, booking diagnostic tests, obtaining medicines, storing health records or learning new ways to live healthier. Healthcare providers can also harness the power of Practo as the definitive platform that helps them build their presence, grow establishments and engage patients more deeply than ever.
Use Case
Friction-Less Customer Experience
Industry
Health, Wellness & Fitness
Region
India, APAC
Challenges
Call Dropping Issues
Unstable Call Connectivity Issues
Solutions
Call center solution
IVR
C-SAT Survey Module
CZ Enterprise Suite
Integration with 3rd party CRM
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