Preloader

Demo- Predictive Dialing

(AHT) for the agents and the abandon call percentage as prescribed list by the FCC norms. The dialer makes sure that even on worst quality lead list your agents are able to get a decent connects and that the leads are churned as quickly as possible.

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Admin UI Demo

Admin UI is the driving force behind the agent UI, all the controls of agent’s UI, the reports, real time dashboard, agents & campaign creation, design of basic CRM, PRI & server monitoring takes place from this UI.

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Agent UI Demo

CZ has different logins for agent & admin, agent user interface controls all the activities of agents, dialing in, basic CRM, breaks dispositions, and all other call related activities.

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WhatsApp API integration with CZ Chat & CZ Bot

Integrate your WhatsApp for business API with C-Zentrix to get all the added features of CZ Chat and CZ Bot over the reach and ease of WhatsApp. Deliver superior service to your customers on the platform they love.

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CZ Video Chat

Video chat enables a deeper engagement with customers and can also lead to faster resolution. C-Zentrix Video chat is built over an enterprise cluster architecture and existing chat capability.

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